“You Lose”

on hold

The Problem:

You are driving along and you have a phone issue or need to talk to your insurance. So you decide to give them a call. You think this will take a few minutes since you have only one question, but you couldn’t be more wrong. Little do you know this following phone call will take longer than a breakup call with your ex girlfriend.

I like to think of it as a game. In level 1 you hear a few questions about your language and the purpose of your call and you enter with a number from 1-9. Next the questions become more difficult and pretty soon you have to remember your grandmother’s cats name or your mom’s first car. You break a sweat, but you succeed because you have studied and you know this, and within an hour you have reached level 2 . In level 2 you get to speak to a real person, where for some odd reason the game hasn’t saved and you have to repeat all the answers you had entered earlier but this time in the form of words.

You do great again, and then comes Level 3, in this level you are put on hold for 4 hours till they check nothing and come back with absolutely no result. At this point your a 5 hours in, there have been no checkpoints and absolutely no end in sight. You begin to think maybe the $100,000 insurance bill or buying a brand new phone might be a better solution.

At long last you reach the Final level, The Boss comes in form of a manager, who tell you to restart your phone or that there is nothing they can do and you should call a different number that might be able to fix your issue.

The Solution:

In this game, there is no solution, you just never win.

Till next time, be safe and keep hating!

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